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Shipping & Delivery


The following delivery times are as accurate as possible but individual experience may vary due to the delivery companies used not being under our control. For this reason no responsibility can be accepted for late deliveries:

UK Standard Shipping - the following working day, by 5.30pm, on all order placed before 2pm the previous working day.

Saturday Delivery (UK only)

We do not currently offer Saturday deliveries.

Stock Items

Items held in stock will be despatched within a maximum of 24 hours of us receiving confirmation of your payment for your order (Monday to Friday only). If you have ordered a number of items, these will be despatched once the full order is available.

Out of Stock Items

Back-order items normally arrive with us within 2 weeks but can sometimes take longer.

If your order is not ready for dispatch within 14 days, we will send you an update via e-mail.

Damaged or Defective Items and Returns

Prior to returning, please complete our online RMA form. Pack the relevant item securely using the original packaging, attach the returns number and send it to us so that we receive it within 7 working days after the day of the date that the item was delivered to you. For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.


All deliveries are undertaken by third party organisations. Whilst we aim to only use the best possible delivery providers, we are unable to take responsibility for their delivery times and/or the manner in which products are delivered by them.

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